Offizieller PUDU Service für Deutschland und Schweiz

Official PUDU Service for All PUDU Robots

From consultation through installation and commissioning to maintenance and support – we support you throughout the entire lifecycle of your PUDU robot. Even if your robot wasn't purchased through Roboterly, we're happy to take over the service.

Founded

2019 in Olpe / Hamburg

Partners

1. PUDU Distributor in Germany

Service

On-site installation & training

Experience the Best Pudu Service

Discover First-Class Robotics Service at Roboterly GmbH
As a leading provider and service partner for robots, we offer tailored solutions that optimize your workflows and sustainably support your operations.

With our individually tailored service packages for all PUDU robots – from setup through maintenance to repair – we ensure your robots are always reliably ready for use. Our fast ticketing system responds directly to your requests, so you can focus on your core business while we provide a worry-free, all-in-one package for your robotics.

What We Do

Consulting & Sales

We offer you professional consulting and detailed planning for your automation projects from our robotics portfolio.

Robotics Integration

We help you with the planning, installation, configuration and fine-tuning of your robots for optimal integration into your operational workflows.

Training

We support our customers through the onboarding process and train your employees to become experts on-site.

After-Sales Service

Our expert team supports you through every step of the robot lifecycle, from concept through to maintenance and inspection.

What Makes Our After-Sales Service Special

Outstanding Support

Benefit from our comprehensive support backed by decades of experience, reliably guiding you from installation through daily use and competently assisting with all questions.

Fast Service

Our experienced expert team is available to you nationwide at all times and ensures fast response times so your robots function flawlessly and efficiently at all times.

Custom Service Packages

Choose from our flexible service packages, precisely tailored to your requirements, giving you maximum planning security and long-term operational reliability.

ISO 9001 Certified

Our service partner Sertronics GmbH is ISO 9001 certified and stands for proven quality standards as well as continuous improvement processes that sustainably secure your satisfaction.

Our Service Packages

With every robot purchase from Roboterly, you can choose from three tailored service packages: Bronze, Silver and Gold. Each package is specifically designed to meet your individual requirements and offer you the best possible support. Find the ideal package for your needs:

PACKAGE

Bronze

Reliable everyday operation.

PACKAGE

Silver

Including spare parts warranty and annual maintenance.

PACKAGE

RECOMMENDED

Gold

Including free repair service.

  • Initial Setup & Training
  • Software Updates
  • Hotline / Remote Support
  • WhatsApp Support Group
  • Spare Parts Warranty
  • Discount on Consumables
  • Incl. Annual Maintenance
  • Free Repair Service
  • Initial Setup & Training
  • Software Updates
  • Hotline / Remote Support
  • WhatsApp Support Group
  • Spare Parts Warranty
  • Discount on Consumables
  • Incl. Annual Maintenance
  • Free Repair Service
  • Initial Setup & Training
  • Software Updates
  • Hotline / Remote Support
  • WhatsApp Support Group
  • Spare Parts Warranty
  • Discount on Consumables
  • Incl. Annual Maintenance
  • Free Repair Service

PUDU Service für Deutschland & Schweiz

Switch Service Partners –
without switching robots

Already have a PUDU robot and are looking for a reliable service partner?

Our Locations

127 service employees at 7 locations – for comprehensive robot services from installation to repair.

1

Olpe
Headquarters DE
Sales & Marketing
Service & Support Branch

2

Hamburg
Service & Support
Central Warehouse

3

Cologne
Robotics Showroom
Sales Branch

4

Berlin
Hazardous Goods Export Base
Additional Warehouse

5

Hanover
Additional Warehouse

6

Switzerland Birmenstorf
Sales Branch
Support Branch

7

Switzerland Zurich
Headquarters CH
Sales & Additional Services
Onsite Repairs

8

Switzerland Payerne
Support Branch

Karte-deutschland-schweiz.webp
1
2
3
4
5
6
7
8